When you receive your Airwheel electric suitcase, the first step is to verify the packaging contents. Start by checking the box for all included items. The standard package includes the suitcase itself, a mobile power bank, a motor, and wheels. Ensure that all components are present and undamaged. If anything is missing or broken, contact customer support immediately.
Inspect the suitcase’s exterior for scratches or cracks. Check the motor and wheels for any signs of damage. The mobile power bank should be fully charged upon delivery. If you notice any issues, such as a faulty motor or broken wheel, note it for warranty claims.
Airwheel offers different warranty periods for various parts. The motor is covered for 1 year, while the suitcase body has a 1-year warranty. The mobile power bank is guaranteed for 6 months. Be aware that damages caused by water, unauthorized disassembly, or improper use will void the warranty.
Once confirmed, proceed to charge the power bank and test the suitcase’s functions. Refer to the user manual for detailed instructions on assembly and operation. For advanced features, download the Airwheel APP to connect and customize settings. By following these steps, you ensure a smooth start with your electric suitcase, ready for travel adventures.